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AI features your gross margin can live with.

Every SaaS roadmap now has an AI line. Few have the architecture for it: multi-tenant isolation, per-customer cost attribution, eval pipelines, and pricing that survives token bills. We build AI-native features that demo well and scale better.

quantpi · industry/telemetry
$ industry.constraints()
design point: COGS per tenant · isolation: hard multi-tenant
deployment: cloud · hybrid · air-gapped
proof standard: measured on your data
# domain constraints are design inputs, not blockers
IND/01What's at stake

The AI feature that delights in the demo can drown your margins at scale.

Token costs are a new COGS line that most SaaS pricing wasn't built for. Ship AI features without per-tenant cost attribution and usage governance, and your best customers become your least profitable. The architecture decisions — model routing, caching, context discipline, tenancy isolation — determine whether AI features compound value or erode it.

IND/02What we build here

Use cases we ship

AI feature engineering

Copilots, summarization, generation, and intelligence features built into your product — eval-gated, latency-budgeted, and shipped behind flags.

rollout: flag + canary

Multi-tenant LLM architecture

Hard isolation of tenant data through prompts, retrieval, caches, and logs — provable to your enterprise customers' security teams.

isolation: provable

Cost & model routing layer

Request-level routing across models by complexity, caching and context-trimming by design — the difference between 80% and 8% feature margins.

routing: complexity-based

Embedded RAG for customer data

Per-tenant retrieval over customer content with strict scoping — the ‘ask your data’ feature, done without cross-tenant nightmares.

scoping: per-tenant strict

Eval & release infrastructure

Golden sets per feature, regression gates in CI, and quality dashboards — so model upgrades are routine instead of terrifying.

upgrades: routine

AI pricing & packaging support

Usage modeling and margin analysis that informs how you price AI features — credits, tiers, or included — with data, not guesses.

basis: measured usage
IND/03Domain constraints we design for

Built for your constraints

  • Per-tenant cost attribution from the first request
  • Hard tenancy isolation across all AI data paths
  • SOC 2-aligned logging and data handling
  • Model-agnostic abstraction — switch providers without rewrites
  • Latency budgets per feature, enforced in CI
  • Graceful degradation when providers fail or throttle
IND/04Questions, answered straight

FAQ

Should we build on GPT-4-class APIs or run open-weight models?
Start with frontier APIs for speed; design the abstraction so high-volume, lower-complexity calls migrate to cheaper or self-hosted models as usage data accumulates. Most mature SaaS AI stacks end up hybrid — the architecture decision that matters is making routing changeable, which we build in from day one.
How do we stop AI features from destroying gross margin?
Instrument first: per-feature, per-tenant token costs from launch. Then engineer the cost curve — caching, context trimming, model routing, batch processing — and feed real usage data into pricing. We've seen feature COGS drop 60–80% post-launch through routing and caching alone.
Our enterprise customers ask hard AI security questions. Can you help?
Yes — we build the answers: tenant isolation architecture, data-flow documentation, retention controls, and the security-review pack your sales engineers need. ‘Is our data training your model?’ should have a one-word answer backed by architecture.
Can you work alongside our existing product team?
That's the default mode — we embed with your engineers, ship the first features together, and leave behind the eval infrastructure and patterns your team uses for everything after. Capability transfer is part of the deliverable.

Ship AI that earns its place in production.

Tell us what you're building. We'll tell you, candidly, how we'd build it — architecture, timeline, and cost.

Average first response: under 24 hours · straight engineering answers, no pitch theatre