Every basket is a model output.
Retail AI is unforgiving: latency is conversion, relevance is revenue, and a bad recommendation is a lost customer. We build search, pricing, forecasting, and CX systems measured the only way retail respects — on the P&L.
✓ metrics: conversion · AOV · forecast error · latency < 100ms
✓ deployment: cloud · hybrid · air-gapped
✓ proof standard: measured on your data
# domain constraints are design inputs, not blockers
In retail, model quality has a daily P&L.
A 5% search-relevance improvement isn't a metric — it's revenue you can read in tomorrow's dashboard. Equally, every 100ms of added latency taxes conversion. Retail AI engineering is therefore ruthless about two things: measurable lift through controlled experiments, and serving budgets that protect the experience.
Use cases we ship
Semantic & hybrid product search
Vector + keyword search with merchandising controls — synonyms, intent, typos handled; business rules respected; results explainable to category managers.
Demand forecasting
SKU-by-location forecasts with promotions, seasonality, and cannibalization modeled — measured on stockout and waste reduction.
Dynamic pricing engines
Elasticity-aware pricing within guardrails you set — margin and competitiveness balanced, every price defensible.
Recommendation systems
Session-aware recommendations tuned to the metric you choose — AOV, attach rate, or discovery — with controls for fairness across catalog.
AI customer experience
Order, returns, and product Q&A grounded in your catalog and policies — deflection without the brand damage of a hallucinating bot.
Review & feedback intelligence
Aspect-level mining of reviews and support contacts — quality issues and assortment gaps surfaced weekly, not quarterly.
Built for your constraints
- Latency budgets enforced (search < 100ms p95)
- Controlled experiments (A/B) as the standard of proof
- Catalog-scale embedding refresh without recompute blowouts
- Merchandising and compliance rules layered over ML
- Peak-season load tested before peak season
- Privacy-conscious personalization (consented data only)